Terms of Service

Last updated: September 2026

Welcome to Memorist (“Memorist,” “the App,” “we,” “our,” or “us”).

By downloading, accessing, or using the App, you agree to these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use the App.

Memorist is a private journaling and reflection tool that helps you record personal entries (event entries and daily journal entries), track relationships over time, attach photos to event entries, and review your life through guided prompts and timelines. Memorist is free to use. An optional subscription unlocks advanced features (see Section 3 for the current list). Memorist is not a social network: there is no public posting, feed, followers, or directory. You may choose to share individual entries with people you have connected with (see Section 4c).

1. Eligibility

You must be at least 13 years old to use Memorist.

By using the App, you represent and warrant that:

If you are under the age of 18, you must have permission from a parent or legal guardian.

When you create an account, you confirm that you are 13 years of age or older. Apple requires users to be at least 13 years old to have an Apple ID in most regions, which aligns with Memorist’s age requirement and provides an additional verification layer. We do not collect government-issued identification or perform independent age verification beyond Apple’s own policies and user attestation at account creation.

2. Account Creation

To access the full features of Memorist, including multi-device sync, you must create a free account using Sign in with Apple.

Sign in with Apple: Account creation uses Sign in with Apple, which authenticates you via your Apple ID with Face ID, Touch ID, or your device passcode. Your Apple ID token is passed to Firebase Authentication (provided by Google), which serves as our backend identity and session management layer. This is the only method for creating new accounts.

Guest Mode: You may begin using Memorist without creating an account. In Guest Mode, you can create up to 30 items in total (including event entries, daily journal entries, and photos; deleting an item does not reset this count). Shared Entries is not available in Guest Mode. To continue beyond this limit, you will need to create a free account by signing in with your Apple ID. When you do, your Guest Mode data is automatically preserved and linked to your new account.

Legacy phone authentication: Before March 2026, Memorist used phone number verification (SMS one-time password) for account creation. If you created your account using phone verification before March 2026, you can still sign in with your phone number, but you must link an Apple ID before you can continue using the App. New accounts require Sign in with Apple, and new phone numbers are not accepted. If the Apple ID you link is already attached to a different Memorist account, linking removes that other account so the Apple ID can be attached to your original account.

You agree to:

Important: Because Memorist uses Sign in with Apple for authentication and Apple’s iCloud Keychain for encryption key storage, your Apple ID is the single point of access for both your account and your encrypted content. If you lose access to your Apple ID, you will permanently lose access to both your account and your encrypted content. See Section 4a for details.

You are responsible for all actions within your account.

3. Subscription and Billing

Memorist is free to use. You can use Memorist in Guest Mode (without an account) or with a free account. An optional subscription is available to unlock advanced features (currently including additional photos per entry, optional AI-generated Reflections and a personal Memory (see Section 4b), calendar export, data export for backup, usage stats, photo panorama, and additional entry templates such as body check-ins, wine entries, and Calm entries). Unlimited entries and Shared Entries are available to all account holders, including the free tier, and are not subscription features. Features available under the subscription may change over time; the current feature set is shown in the App Store listing and in the in-app subscription screen.

Subscriptions

Billing

Refunds

You can manage or cancel your subscription through your Apple App Store account settings.

If your subscription lapses: Your data remains intact and accessible. Subscription-specific features (shown in the in-app subscription screen) are disabled. We may delete associated device tokens and notification preferences if you disable notifications. Unsubscribing never results in data loss.

4. Your Content

Memorist is a private space.

The personal materials you create in the App (“Content”) are yours, and you retain all intellectual property rights to your Content.

Content includes:

We may introduce additional Content types in the future. Any new type is subject to the privacy protections described in these Terms and the Privacy Policy. Privacy Policy Section 5 lists exactly which parts of your Content are end-to-end encrypted and which metadata is not.

What We Store

By using the App, you grant Memorist a limited, non-exclusive, revocable license to:

Important: We store what you write as encrypted ciphertext, NOT readable content. See Section 4a (End-to-End Encryption) and Privacy Policy Section 5 for details and exceptions.

What We Cannot Do

We cannot:

Memorist does not publish or sell your Content, and does not share it with anyone except the people you choose to share specific entries with (Section 4c) and the features you turn on yourself.

4a. End-to-End Encryption and Technical Limitations

End-to-end encryption (E2EE) is a core design principle of Memorist, not an optional feature.

Unified identity: With Sign in with Apple, your authentication identity and your encryption key storage are now unified under the same Apple ID. Your sign-in is handled by Apple, and your encryption keys are stored in Apple’s iCloud Keychain — both tied to the same Apple ID. This eliminates the previous separation between your sign-in identity and your encryption key identity, meaning your Apple ID is the single point of access for both your account and your encrypted content.

What This Means

What you write is encrypted on your device before syncing to our servers. Only you hold the encryption keys. Privacy Policy Section 5 lists the limited metadata that is not encrypted and the opt-in features you control that create readable copies (Siri, Spotlight & Shortcuts; the Calendar Feed; External Access).

Encryption Key Storage: iCloud Keychain

Your encryption key is stored in Apple’s iCloud Keychain — Apple’s secure, encrypted key storage system.

This means:

Critical dependency: If you lose access to your iCloud Keychain, you permanently lose access to your encrypted content.

When You Might Lose Access to Your Content

You will permanently lose access to your encrypted content if:

We cannot help you in these scenarios. Data recovery is technically impossible without your encryption keys.

What Memorist Support CANNOT Do

Due to end-to-end encryption:

This is by design to ensure true privacy. Your privacy is absolute, but so is your responsibility to protect your encryption keys.

Your Responsibility

By using Memorist, you acknowledge and accept that:

For complete details on how E2EE works, see the Privacy Policy Section 5.

4b. AI Features and AI-Derived Content

Memorist offers optional AI features that generate Reflections (short, AI-written observations you read) and Memory Beliefs (a structured, evolving model of you) from your entries. These features require a subscription and an available AI model. For complete detail on how this content is processed and stored, see Privacy Policy Sections 1.5 and 11.

What a connected app does with what it reads. If you authorize an app under External Access, that app receives your shareable beliefs, and its handling of them is governed by that app’s own terms and privacy policy, not ours. You are responsible for choosing which apps you connect and what you permit them to read. Revoking an app stops any further reads immediately — but revoking cannot recall, delete, or undo what that app already read while it was authorized. Memorist has no control over, and accepts no responsibility for, a connected app’s use, storage, or onward disclosure of information it obtained while you had authorized it.

4c. Shared Entries

Shared Entries lets you show a specific entry to people you have connected with. It requires a free account and is not a subscription feature. Nothing is shared unless you choose to share it. For how sharing works and what data it involves, see Privacy Policy Section 3.2.

5. Privacy

Your use of the App is also governed by the Memorist Privacy Policy, which is incorporated into these Terms by reference.

End-to-end encryption is a core design principle of Memorist, not an optional feature. What you write is encrypted on your device before syncing, and we cannot read it. Privacy Policy Section 5 lists the metadata we can read and the opt-in features that create readable copies.

Optional AI features (Section 4b) may process your content on your device, on Apple’s Private Cloud Compute (available only on iOS 27 or later), or — only if you deliberately enable it — via a third-party provider using your own API key. When Memorist generates your reflections and beliefs, its own servers never see your readable content. The one server-side exception is the optional External Access (Connected Apps) feature: if you enable it, Memorist stores a readable, consent-filtered copy of your shareable beliefs (never your private/hidden ones) on its own servers so a connected app can be served, and deletes that copy when you turn the feature off. Memories a connected app suggests, if you allow it, are also stored readably. See Privacy Policy Section 11 for details.

We may collect certain information—including your Apple ID information (identifier and email address), device information, diagnostic logs, and usage statistics linked to your account identifier—to:

We do not display or share your personal entries or data publicly.

What we store on our servers:

What we explicitly do NOT store:

By using the App, you consent to the processing of your data in accordance with the Privacy Policy.

For complete details on what data we collect, store, and process, see the Privacy Policy at https://memorist.me/#privacy

6. Calendar Feed (Optional Plaintext Export)

Memorist offers an optional Calendar Feed feature that allows you to export your event entries to third-party calendar apps like Apple Calendar or Google Calendar. Daily journal entries are never included in the Calendar Feed.

Important: The Calendar Feed is a plaintext export. Event entries included in the Calendar Feed are NOT protected by end-to-end encryption. Third-party calendar apps are outside the scope of Memorist’s E2EE protection.

This feature is:

By enabling the Calendar Feed, you acknowledge that:

For complete details, see Privacy Policy Section 5.

7. No Medical or Mental Health Advice

Memorist includes journaling prompts, reflection tools, and relationship tracking, but it is not a therapy, medical, or mental health service.

Memorist does not provide:

AI Reflections and Memory Beliefs (Section 4b) are observational, not advice. They are AI-generated impressions drawn from your own entries, may be incomplete or wrong, and are not a diagnosis, clinical assessment, therapy, or professional guidance of any kind. Do not rely on them as such.

If you are experiencing distress or require help, please contact a qualified professional or emergency services.

8. Acceptable Use

You agree not to misuse Memorist.

You may not:

We may suspend or terminate accounts that violate these Terms or create risk to the service or other users.

9. Data Storage, Syncing, and Backups

Memorist uses Firebase (Google Cloud Platform) to store encrypted ciphertext and sync across your devices.

What we store:

Important technical limitations:

Data export: Subscribers can export their journal (Settings → Export for backup); the export does not include your Memory or reflections. All decryption happens locally on your device. The server never sees unencrypted data during the export process, maintaining E2EE security. However, the exported .zip file contains plaintext data—you are responsible for securing it appropriately.

We are not liable for data loss resulting from:

See Section 9a for your backup responsibilities.

9a. Your Responsibility: Backups and Key Management

Because we cannot access your encrypted content, we do not store backups of your readable data on our servers. It is your responsibility to back up your content.

This is the fundamental trade-off of true end-to-end encryption: your privacy is absolute, but so is your responsibility to protect your data.

How to Protect Your Data

1. Enable iCloud Backup (Recommended)

2. Use Multiple Devices

3. Export Options

Subscribers can export their journal for backup purposes via Settings → Export for backup.

Export options:

What’s included:

What’s NOT included:

Important notes about exported data:

Calendar Feed remains available as a separate option for event-entries-only export. See Section 6 for details.

Best Practices

What Happens If You Lose Access to iCloud Keychain

App uninstall: Uninstalling Memorist does NOT delete your encryption keys from iCloud Keychain. Keys persist and will be available if you reinstall the app on any device signed into the same iCloud account.

10. Intellectual Property

The App, including designs, trademarks, logos, software, UI elements, and branding, are owned by the developer.

You may not:

11. Service Availability and Updates

Memorist may update features, modify functionality, or discontinue parts of the App at any time.

We do not guarantee:

Encryption compatibility: We may update our encryption algorithms or key management systems to improve security. We will make reasonable efforts to migrate your data, but we cannot guarantee seamless migration in all scenarios.

12. Disclaimer of Warranties

Memorist is provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability or fitness for a particular purpose.

Specifically, we disclaim warranties regarding:

You use the App at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, Memorist and its owners, developers, or affiliates shall not be liable for any damages, including but not limited to:

Your only remedy for dissatisfaction with the App is to stop using it.

Maximum liability: In jurisdictions that do not allow the exclusion or limitation of liability, our liability is limited to the amount you paid for the App subscription in the 12 months preceding the claim.

14. Termination

You may stop using Memorist at any time.

We may suspend or terminate your account if:

What Happens When Your Account Is Deleted

When you delete your account (or we terminate it), your data is permanently removed immediately with no grace period or recovery option, except for the limited records described in Privacy Policy Section 7 (“What may remain”).

What gets deleted:

Important limitation: Because encryption keys are stored in iCloud Keychain with sync enabled, keys may remain accessible on your other Apple devices after account deletion. Apple provides no API for us to force-delete keys from all devices.

However, these keys become useless after account deletion since there is no encrypted data to decrypt.

We cannot restore your account or data after deletion.

For complete details on account deletion, see Privacy Policy Section 7.

15. Third-Party Services

Memorist relies on third-party services to provide core functionality:

Firebase (Google Cloud Platform):

Apple Services:

Optional services you connect yourself: Anthropic or OpenAI (if you add your own API key), and any outside app you authorize under External Access.

You acknowledge that:

For details on how we use these services, see Privacy Policy Section 9 (Third-Party Services).

16. Changes to Terms

We may update these Terms periodically.

If changes are material, we will notify you in the App or via the email address associated with your account.

Your continued use of Memorist after changes constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically at https://memorist.me/#terms

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction of the App’s owner, without regard to conflict of law principles.

You agree to attempt informal resolution of disputes prior to legal action by contacting us at hello@memorist.me with a detailed description of the issue.

Arbitration (if applicable in your jurisdiction): Any disputes that cannot be resolved informally may be subject to binding arbitration in accordance with the rules of the American Arbitration Association.

Exceptions: Nothing in these Terms affects your statutory rights as a consumer that cannot be waived by agreement.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms remain in full force and effect.

19. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Memorist regarding your use of the App.

These Terms supersede any prior agreements or understandings.

20. Contact Us

If you have questions about these Terms or the App, please contact us:

Email: hello@memorist.me

Website: https://memorist.me

These Terms of Service are effective as of September 2026 and apply to all users of the Memorist app.